by Rachel Wright | Apr 12, 2018 | Business Tips, Customer Service Tips
It’s always fun to surprise and delight your customers. This puts a smile on your client’s face, boosts loyalty, and is fun for your employees too. Here are five ways to surprise and delight your customers with inexpensive perks. 1. Handwritten thank you note. Email...
by Rachel Wright | Mar 15, 2018 | Business Development, Business Tips
One of the most important success factors of small businesses is the ability to generate revenue, and to do that, most businesses need to market their services and products to bring in new customers and sales. The challenge for small business is how to make their...
by Rachel Wright | Feb 15, 2018 | Business Development, Business Tips
Attracting and retaining talent in your small business can be a giant step toward growing into a mid-sized business. Beyond attracting new employees with salary and benefits, here are several perks, policies, and benefits to consider when recruiting women, and...
by Rachel Wright | Feb 1, 2018 | Business Development, Business Tips, Profitability Tips
Every business has a gold mine in its current customer base. But not all business owners remember to mine this gold because they are too busy trying to attract new customers or developing new products or services. This is the perfect time of year to step back and...
by Rachel Wright | Jan 4, 2018 | Business Development, Business Tips
Happy new year! January is the month of new beginnings and a perfect time to strategize about projects that will boost your business prosperity. Here are five ideas to get you thinking about new beginnings for your business in 2018. 1.Learn new technology. Every year,...
by Rachel Wright | Dec 21, 2017 | Business Development, Business Tips
Mission statements are not just for large corporations. As an owner of a small business, you can benefit from going through the exercise of writing your mission statement. It can not only re-connect you with your “why,” it can also communicate an important part of...